Terms of Service

Effective: 17 June 2026 · AEOX is a product of StarvoxLabs Pvt. Ltd. ("AEOX", "we", "us", "our"), Mumbai, Maharashtra, India. These Terms govern your use of AEOX.

Please read these Terms of Service ("Terms") carefully. By creating an account, clicking "I accept", connecting a website, or otherwise using AEOX (the "Service"), you agree to be bound by these Terms and our Privacy Policy. If you are accepting on behalf of an organisation, you represent that you are authorised to bind that organisation, and "you" refers to that organisation.

1. Eligibility

You must be at least 18 years old and capable of forming a binding contract. The Service is intended for business use only and is not directed at children. You must provide accurate registration information and keep it current.

2. Definitions

3. The Service

AEOX measures how AI Engines describe a brand, audits a website's readiness for AI answer engines, drafts optimisations, and — only with your explicit, per-change approval — publishes approved changes to a Connected Site through integrations you authorise (e.g. WordPress, Shopify, or a snippet/plugin). We capture a snapshot of each page before a change so it can be restored. Snapshots are a convenience feature offered on a best-effort basis and are not a substitute for your own backups.

4. Accounts & security

You are responsible for all activity under your account and for safeguarding your sign-in credentials (email link, one-time code, password, or Google sign-in). Notify us immediately of any unauthorised use. You are responsible for the actions of users you invite to your workspace.

5. Your authority & warranties (important)

For every Connected Site, you represent and warrant that you own it, or are duly authorised by its owner, to (a) crawl and analyse it, (b) connect it, and (c) modify and publish content to it through the Service. You are solely responsible for obtaining all necessary permissions and rights. You must not submit, connect, or modify any site you do not control or lack authority over. You further warrant that any content you approve for publication is lawful, accurate to your knowledge, non-infringing, and not misleading.

6. AI-generated content & no guarantee of results

Generated Content is produced with the assistance of third-party AI Engines and automated systems. It may be inaccurate, incomplete, outdated, or "hallucinated", and may include statistics or citations that require verification. You are solely responsible for reviewing, editing, and verifying all Generated Content for accuracy, legality, and suitability before publishing it to any Connected Site. AI Engines are third-party systems that change frequently and whose outputs vary between sessions and users; measurement reflects sampled responses at a point in time. We do not warrant or guarantee any specific ranking, citation, share of voice, mention, traffic, revenue, or other outcome.

7. Acceptable use

You agree not to: use the Service unlawfully, deceptively, or abusively; submit or modify sites you are not authorised to control; publish content that is illegal, infringing, defamatory, or misleading; attempt to manipulate AI Engines or search results in ways that violate their terms or applicable law; reverse-engineer, scrape, overload, or disrupt the Service or any third-party engine; or resell the Service without written permission. You must comply with the terms of any platform you connect (e.g. WordPress, Shopify, Google) and any AI Engine provider.

8. Third-party services

The Service relies on and interoperates with third parties, including AI Engines, CMS/e-commerce platforms, hosting, and payment processors. Your use of those services is governed by their own terms, and we are not responsible for their availability, accuracy, acts, or omissions. We may add, change, or remove integrations and AI Engines at any time.

9. Credits, fees, billing & taxes

10. Intellectual property

We own all rights in the Service, software, and our trademarks. You retain ownership of your website content and data ("Your Content"). You grant us a worldwide, non-exclusive licence to host, process, transmit, and display Your Content and Connected Site content solely to operate and improve the Service and, where you approve, to publish changes to your Connected Site. As between you and us, you own Generated Content you lawfully publish, subject to third-party AI provider terms. Any feedback you provide may be used by us without restriction.

11. Confidentiality

Each party will protect the other's non-public information and use it only to perform under these Terms. This does not apply to information that is public, independently developed, or lawfully obtained from a third party.

12. Data protection

Our handling of personal data is described in the Privacy Policy, which forms part of these Terms. Where you upload, connect, or publish content containing personal data, you are the Data Fiduciary/controller for that data and are responsible for having a lawful basis and required notices/consents; we act as your processor for that content. A separate Data Processing Addendum is available for business customers on request.

13. Disclaimers

THE SERVICE AND ALL GENERATED CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

14. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, rankings, traffic, goodwill, or data. Our total aggregate liability arising out of or relating to the Service is limited to the fees you paid to us in the three (3) months immediately preceding the event giving rise to the claim. Nothing limits liability that cannot be excluded by law.

15. Indemnification

You will defend, indemnify, and hold harmless AEOX and its officers, employees, and partners from any claim, loss, or expense (including reasonable legal fees) arising from: (a) your access to, connection of, or modification of any site without proper authority; (b) content you approve, publish, or distribute; (c) your breach of these Terms or violation of any law or third-party terms; and (d) Your Content.

16. Suspension & termination

You may stop using the Service and disconnect any Connected Site at any time (which revokes our access going forward). We may suspend or terminate access for breach, unlawful use, risk to the Service, or non-payment. On termination, your right to use the Service ends; you may request export or deletion of your data as described in the Privacy Policy. Sections that by their nature should survive (e.g. 5, 6, 9–15, 19) survive termination.

17. Changes to the Service or Terms

We may modify the Service and these Terms. For material changes we will give reasonable notice (e.g. in-app or by email). Continued use after changes take effect constitutes acceptance.

18. Force majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including outages of AI Engines, hosting, networks, or third-party platforms.

19. Governing law & dispute resolution

These Terms are governed by the laws of India. Subject to the arbitration clause below, the courts at Mumbai, India have exclusive jurisdiction. Any dispute will first be attempted to be resolved amicably; failing which, it will be referred to arbitration by a sole arbitrator under the Arbitration and Conciliation Act, 1996, seated at Mumbai, conducted in English.

20. Miscellaneous

These Terms (with the Privacy Policy and any order form) are the entire agreement between us. If any provision is unenforceable, the rest remains in effect. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale. No waiver is implied by delay. Notices to us may be sent to the contact below.

21. Contact

Legal & support: legal@aeox.in · support@aeox.in
Grievance / data matters: see the Privacy Policy.

Privacy Policy →